Dec. 15, 2PM-6:30PM
Finish Line at KROC Center
Updated for 2017 Event
Frequently Asked Questions
Updated for 2017 Event
How do I register?
All registration is online at www.RunSignUp.com and www.go-Greenevents.com. You may register with credit card, cash or check at Friday packet pick up. You may also register on race day but we only accept cash or check. Sorry, there is no mail-in registration.
What do I receive with my race entry?
Registrants who signed up for the “No Suit” option will get a race packet and bib. Registrants who signed up for the “With Suit” option will receive a packet, bib, and Santa suit complete with pants, jacket, belt, hat and beard (one size fits all) . All finishers will get a souvenir Santa Run mug perfect for your favorite beverage (think HOT CHOCOLATE!)
Can I get a refund, deferral, or transfer my entry?
If you are unable to participate, you may give your race number to another person. We do not give refunds or deferrals (rain checks).
Can I register on race day?
Yes, you may register on race day, but we strongly recommend registering early for the best price and to be guaranteed a Santa suit.
Do you offer group discounts?
Yes, for groups of 15 or more. Please contact the race director for instructions.
How do I sign up as Corporate Shield participant?
Sorry but currently the Santa Run is not a Corporate Shield event. We’re working on it!
When will results be posted?
The results will be available at the AWARDS BOOTH at the finish line on McBee Avenue. Official results will be posted ON THIS WEBSITE as soon as they become available.
Who do I contact with questions about the results?
Please check the official results once they are posted on this website. Often, the mistakes have been corrected by then. If a problem still exists, contact the race timing company (contact information will be shown on the results page).
When will the awards be given out?
Overall, Masters, Grandmasters and Age Group awards will be given out at the AWARDS BOOTH in the KROC Center lobby. There will not be a formal awards ceremony. Please check in at the AWARDS BOOTH to learn your placement in the race and pick up your award.
Are awards based on GUN TIME or CHIP TIME?
All awards are determined by GUN TIME.
Do you offer prize money?
Sorry, we don’t offer prize money but we have cool souvenirs and awards.
Where can I see a map of the course?
The course map is shown on the Course page on this website.
Is the course hilly?
The downtown 5K course is mildly hilly. There are less hills than the previously used route through Cleveland Park, and we no longer have the steep hill on Cleveland Street.
Are there any restrooms on the course?
There are plenty of restrooms at the KROC Center at the start and finish. Restrooms facilities are available on the River Walk around Mile 2.5
Do you have water stops?
On account of the expected chilly weather, we will not have a water stop mid-course. Water and hot chocolate will be given out at the finish.
What's going on after the race?
Post race activities include refreshments and awards at the KROC Center. There will also be vendors set up to display their wares and offer you special deals. Take a tour of the KROC if you’ve never seen it before!
When and where is the Kids Run?
Sorry, we don’t have a Kids Run per se, but our costume contest and post race activities are for kids from “1 to 92”.
What happens if you have to cancel the event?
If we have to cancel the event due to severe weather, emergencies, or other safety issues, we will not give refunds but will offer discounts for next year’s race. Santa suits will be given out to all registrants who ordered them, or put at a location where registrants can pick them up at their convenience.
Can I participate with a baby jogger or stroller?
Yes. Running with a baby jogger or walking with a baby stroller is allowed. Please start toward the back and yield the right-of-way to faster runners.
Can I run with my dog?
YES! Dogs are allowed on the course but not inside the KROC Center building. This year we’re introducing the DOGGY COSTUME CONTEST with a delicious YULE BONE as the grand prize!
Where can I pick up my unclaimed suit, souvenir or award?
Unclaimed suits, souvenirs and awards will be taken to Run In at 1942 Augusta Street. They will be available for you to pick up starting on Wednesday morning (Dec 20), and will be kept on the premises for around six weeks. Later they will disappear to the backroom at GTC headquarters, the donation box at Goodwill, or the huge junk pile at the race director’s house. Sorry, we don’t mail out leftover suits, souvenirs or awards.